Black Diamond

Access, Rehab Projects, Derbyfests and more...
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Clevis Hitch
Posts: 1461
Joined: Mon Oct 12, 2009 5:10 pm

Re: Black Diamond

Post by Clevis Hitch »

climb2core wrote:
Clevis Hitch wrote:It see,s the issues with BD may be resolved. I got an e-mail and they said they were going to fix everything. I should have my cam on the 13th and my pack on the 15th...we'll see.
Adam take care of you?
no, He ws out. A guy named Brad...Todays the 13th. I don't know if UPS ran but I didn't get a call from D.

pigsteak wrote:just listened to a program on NPR about how iphones, ipads, HP laptops and a plethora of other elec gadgets are made by the same factory in China. Foxconn was the company name. Several companies make the components for the iphone, but Foxconn is by far the biggest "partner" wiht Apple. so if you are one of those in love with your I-whatever, do not, I repeat, DO NOT, ever complain about jobs going overseas. You are the problem.
What are you saying Kip? That if you buy something that is made in China that you can't complain about American production getting moved over-seas? I'm pretty sure thats a "straw man" arguement. I could be wrong, maybe its a "Red Herring"?...
If you give a man a match, he'll be warm for a minute. If you set him on fire, he'll be warm for the rest of his life!
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bcombs
Posts: 2048
Joined: Sun Nov 02, 2003 4:20 pm

Re: Black Diamond

Post by bcombs »

pigsteak wrote:just listened to a program on NPR about how iphones, ipads, HP laptops and a plethora of other elec gadgets are made by the same factory in China. Foxconn was the company name. Several companies make the components for the iphone, but Foxconn is by far the biggest "partner" wiht Apple. so if you are one of those in love with your I-whatever, do not, I repeat, DO NOT, ever complain about jobs going overseas. You are the problem.
The ODM's like Foxconn make most consumer electronics. Quite often there will be a partition between a team building i-whatever's and a team building your laptop or television. You want to talk about cut-throat. ODM's are working for razor thin margins on million piece orders. Some ODM's have made the jump to an OEM (HTC for example) when they establish enough internal expertise to design on their own.
powen01
Posts: 259
Joined: Fri Aug 08, 2003 5:12 am

Re: Black Diamond

Post by powen01 »

I have had nothing but excellent service from BD with many, many interactions... both working for a dealer and as a private consumer. Sorry to hear you had problems Clevis. When they have made mistakes in the past, they were rectified very quickly. Hope things work out for you.

Honestly, I don't know many companies who are really consistent in their repairs/warranty departments... Some outfits are great at it, others are all over the place...
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climb2core
Posts: 2224
Joined: Wed Jun 02, 2010 4:04 pm

Re: Black Diamond

Post by climb2core »

So whats the deal Hitch? They make good on their promise?
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Clevis Hitch
Posts: 1461
Joined: Mon Oct 12, 2009 5:10 pm

Re: Black Diamond

Post by Clevis Hitch »

yup, they did everything they said they would... just it took months to consumate the deal. It took a thread on here and several emails with bad publicity to get these guys to act. They gave me some lame excuse about the warrantee stuff being in the pipeline but was stuck because of some clerical error. Over all I'd give them a C- . It took too long and was handed off to too many people to justify anything other than a failing grade. The only thing that made it passable was that they finally made it right.
If you give a man a match, he'll be warm for a minute. If you set him on fire, he'll be warm for the rest of his life!
KD
Posts: 3155
Joined: Mon Dec 15, 2003 1:21 am

Re: Black Diamond

Post by KD »

powen01 wrote:I have had nothing but excellent service from BD with many, many interactions... both working for a dealer and as a private consumer. Sorry to hear you had problems Clevis. When they have made mistakes in the past, they were rectified very quickly. Hope things work out for you.

Honestly, I don't know many companies who are really consistent in their repairs/warranty departments... Some outfits are great at it, others are all over the place...
eeeeeeew you said "rectified"
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Clevis Hitch
Posts: 1461
Joined: Mon Oct 12, 2009 5:10 pm

Re: Black Diamond

Post by Clevis Hitch »

if you hold still, I'll rectify you... :twisted:
If you give a man a match, he'll be warm for a minute. If you set him on fire, he'll be warm for the rest of his life!
KD
Posts: 3155
Joined: Mon Dec 15, 2003 1:21 am

Re: Black Diamond

Post by KD »

eeeeeeeew you said it too!
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